FAQs

Aquatic Center

• What are the hours?

  General Operating Hours During the summer season are 12:00pm-8:00pm 7 days a week. 

• How much is admission?

  2024 Admission Rates are $7.00 for ages 3+, free for 2 years and under with a paying adult.

   

  2024 Season Passes are $50 per person. (we are no longer doing a group family pass rate, for more information on this see the "are you still offering a family pass" FAQ. 

  Early bird purchase: 

  February 12th - March 31st 20% off

  April 1st-June 7th 10% off

   

  For low income passes, please fill out the Aquatic Center Application for Financial Assistance (link below) and submit the necessary paperwork to the Recreation Center office at 510 SW Dorion Ave. 

• Does the Aquatic Center take credit cards?

  Yes, we take debit and credit cards.

• What is the phone number?

  The phone number is 541-276-0104, but it will be answered only during open hours (noon-8pm). If you need to speak to someone in the morning hours, call the Parks Office at 541-276-8100.

• Where are you and how do I get there?

  The Aquatic Center is located at 1900 NW Carden, next to Pendleton High School. The easiest route from I-84 is to take exit 207, follow signs toward City Center via Westgate Road (Hwy 30). Turn left at the first traffic light onto Northgate (Hwy 37) and take the next right to Carden Avenue.

• Can my child come to the Aquatic Center alone?

  Children must be 11 years or older to come to the Aquatic Center without adult supervision.

• Do we get a refund if they close for lightning?

  There are no weather refunds. Staff will advise patrons as they enter if it appears that lightning storms are developing so that customers may decide for themselves whether to stay or come back some other time.

• I lost my season pass. What will it cost to replace it?

  Contact the front desk at the Aquatic Center to report lost passes.

• How many pools do you have?

  We have three pools:

  1. Our zero-depth leisure pool depth runs from 0’ to 4’,
  2. 50-meter pool, 79’ x 150’, with a depth that runs from 4’ to 6’, and a
  3. Dive well, 25’ x 25’, with a depth of 5’-12’.
• Are you still selling family passes for the Aquatic Center

  No, we are no longer offering a family pass as structured in the past. But don't worry you can still get everyone in your family a pass to use the aquatic center this summer. 

  Why are you no longer offering family passes: 

  Historically the Pendleton Aquatic Center offered a family pass. This was a single purchase that covered up to 5 family members. Our customers told us this was a great deal for families with exactly 5 family members, but a single parent with one or two children, did not get to benefit from this deal. Therefore we set out to find a way to sell season passes that was fair to small and large families alike. A few years ago we changed to a system where customers would pay for a head of household, then each subsequent dependent paid a discounted rate. Last year the pricing on this was $100 for the head of household plus $30 for each dependent. This meant a family of 4 would pay $190 excluding any discounts. However, many people told us they found this system confusing.  So this year we had the goal of finding a system that was fair for large and small families, and simple for everyone to understand. Therefore, we did away with the all of the different pricing levels for youth, adult, and family passes and instead created one single price point, $50 for each person who wants a season pass no matter who you are. 

  How does this compare to last year's pricing (excluding discounts) 

  Family of 2: Last years price would have been $130 ($100 head of household plus $30 for each dependent). This year's Price will be $100 ($50 per pass holder)
  Family of 3: Last years price would have been $160 ($100 head of household plus $30 for each dependent). This year's Price will be $150 ($50 per pass holder)

  Family of 4: Last years price would have been $190 ($100 head of household plus $30 for each dependent). This year's Price will be $200 ($50 per pass holder)

  Family of 5: Last years price would have been $220 ($100 head of household plus $30 for each dependent). This year's Price will be $250 ($50 per pass holder)

• How many slides and how big?

  There are two tower slides in the leisure pool, 250’ long, and one smaller tube slide. You must be 48” tall to ride the big slides. There is also a slide in the dive well.

• What are the diving pool rules?

  1. Swimmer in the diving pool must be able to swim the width of the large pool without touching his/her feet down.

  2. The Diving Pool is for diving boards and Drop slide use only. There is no swimming permitted in this pool except for during swimming lessons.

  3. Divers must wait on the deck until the person before them has left the diving board.

  4. Divers may jump off the board when the person in front of them swims past the black mark on the bottom of the pool.

  5. One bounce per dive

  6. No objects or toys are permitted in the diving pool.

  7. Divers must use a ladder when exiting the diving pool.

  8. High divers must swim straight out to the black mark on the pool bottom and then directly to the nearest ladder.

  9. When using the Drop slide you enter the water feet first. Then quickly exit the water at the ladder opposite from diving boards.

  10. The lifeguard's decision is final.

• What are the pool rules?

  SAFETY REQUIREMENTS

  Children under 11 must be supervised by an adult.

  The following is not permitted

  • Head first diving in less than 8’
  • Running in shallow water, on the pool deck or in locker rooms
  • Tossing or throwing rocks, toys or any hard objects
  • Rough play, fighting, sitting on shoulders, tossing children
  • Persons under the influence of alcohol or drugs
  • Tobacco products of any kind
  • Chewing gum while in pool enclosure
  • Glass containers within the pool enclosure
  • Water balloons or balls other than Nerf or beach balls
  • Abusive or inappropriate language or behavior
  • Hanging, sitting or climbing on lane or safety ropes
  • Water wings

  Swimming Pool Health and Safety Requirements

  • Swimmers are required to take a cleansing shower before entering pool or spa.
  • Parents, please REQUIRE your children to take regular potty breaks.
  • “NO LEAK” rubber pants or “swim diapers” are required for anyone who may suffer incontinence while in pool enclosure.  These items are available at the front DESK.
  • Diaper changing is ONLY permitted on changing tables in locker rooms.
  • DO NOT SWIM if you feel ill, if you have diarrhea or if you have a communicable disease transmissible via water.
  • Do not swallow pool water.
  • No food or beverage is allowed in or near the water.

  Swimming privileges may be suspended or revoked upon repeated violations

  OUR GOAL, OUR JOB: YOUR SAFETY

• What are the slide rules?

  SLIDE INFORMATION

  • You must be AT LEAST 48” tall to ride the super slides.

  • DO NOT START until the lifeguard tells YOU to “GO”.

  • DO NOT ATTEMPT TO SLOW OR STOP ON THE SLIDE.

  • Ride FEET FIRST, keep hands inside at all times, and exit the pool immediately.

  • Remember to secure or remove eyewear.

  • No metal; please remove safety pins, locker keys, and jewelry.

  • Use of the Super Slides is a privilege granted to those who meet the height requirement and exhibit safe behavior.  This privilege will be suspended or revoked upon repeated violations.

  CAUTION: If you are pregnant, have a heart condition or have back trouble, you are advised not to use the Super Slides.

  Swimming privileges may be suspended or revoked upon repeated violations

• What is your lightning policy?

  We make the safety of our patrons the top priority. If lightning strikes within 20 miles of the facility, the Aquatic Center will close for 45 minutes and vacate everyone from the facility. The pool will remain closed for 45 minutes after the last lightning strike within 20 miles.

• Is the pool ADA accessible?

  Our facility is ADA accessible. Wheelchairs can easily enter the zero-depth leisure pool. We also have a lift available for the 50 meter pool.

• Can we bring in coolers?

  Yes, but no glass containers please, and no alcohol is allowed.

  The Aquatic Center also has a fantastic concessions stand offering both hot and cold food including hot dogs, chicken nuggets, french fries, drinks, and our ever popular soft serve ice cream all reasonable prices. 

• Can we bring in our own gas grill?

  Yes, gas grills are okay, but no absolutely no charcoal grills. As an alternative, consider renting one of our shelters which have gas grills and save the packing.

• Can we bring inflatable toys?

  Yes, but nothing oversized and if the pool is very crowded, you may be asked to remove the toys. No water wings are allowed for safety reasons. Dive rings are okay.

• Can I bring my own pop-up shade cover?

  Yes. But we also have areas with shade covers and you can reserve a shelter for as little as $30 for two hours.

• Are there lockers available?

  Yes, and if you need a lock we sell them for $5.

• Are there picnic tables other than at the shelters?

  Yes, there are extra picnic tables scattered around the facility.

• Do you sell swim diapers? What else?

  Disposable or reusable diapers are okay in the pool. We sell the reusable type at the pool. We also sell sunscreen, goggles, and earplugs.

• Are dogs allowed?

  Only service animals are allowed into the pool area. They must be 10’ from the water. Waste removal is the responsibility of the animal’s owner. If the animal exhibits aggressive behavior towards others, the patron and animal may be asked to leave. If you are traveling with a pet, consider checking with our local veterinary offices about day kenneling.

• Can I reserve the pool after hours for a private party?

  We offer several options for private parties.